Data We Collect and Why We Hold It
When you register, we collect your name, email address, contact number and the payment identifiers linked to your chosen method — whether that is a Touch 'n Go eWallet account, a Boost wallet or a GrabPay account. Transaction records are stored so we can verify deposits,
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process withdrawals and resolve any account queries you raise. We also log device type, browser session data and approximate region — for example, if you access the lobby from Kuching — to keep your session secure and display the correct account currency in ringgit (RM). Cookies
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track your session state; they do not follow you to third-party sites. We do not sell, rent or trade your personal data to outside parties for marketing purposes. Data shared with payment processors such as DuitNow or FPX is limited strictly to what those processors need
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to complete your transaction. We hold your data for as long as your account remains active, plus any additional period required by applicable financial compliance rules. Once that period ends, we delete or anonymise your records. You have the right to access, correct or request deletion
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of your personal data at any time by contacting our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.